Who is Cracked Hue?
Cracked Hue is a team. We consist of our management, concierge and staff photographers. We have come together to create a business to deliver good wedding photography.
Who will be our photographer?
Your photographer will be the photographer you select. Refer to the photographer sheet and galleries to learn about the photographers and see their work. Select the photographer that is best for you. If you would like some help deciding you can call our concierge and we will be happy to help you as well as set up a phone or personal meeting.
What if something happens to our photographer?
If something happens to your photographer we will find the closest replacement possible.
How does Cracked Hue select and train their photographers?
Photographers are first selected based on their personality. We want individuals who are fun, driven and enjoy people. Once both Cracked Hue and the photographer agree that it’s a good fit an Agreement is signed and the training process begins.
The training process consists of assisting, second shooting, classes, and evaluation. Once the photographer has completed the above and shown that they can provide quality images on a consistent basis they are allowed to commission their own weddings.
What is your style?
Our styles are all a bit different, but to be consistent with Cracked Hue photographers must be capable of creative posing, photojournalism, and efficient formals. Each photographer can bring a bit of themselves to the job.
How long do formals take?
Formals take approximately 20-45 minutes based on when they are done and the number of people in the bridal party and family.
How much time do we need?
This varies and we suggest sitting down and working your time line backwards from the ceremony and then forward. Average weddings book 6-8 hours.
Do we get the copyright to our images?
No you do not, but you do get personal reproduction rights to print all you want.
How do we reserve our date?
E-mail or call Cracked Hue and we will send you a pdf of the Agreement for you to sign and return with your retainer. You may pay your retainer by check or by credit card via our on-line shopping cart.
Is our retainer refundable?
No it is not. It is because it is to retain our services and upon receipt we no longer accept any commissions on your date.
How much is the retainer?
The non-refundable retainer is $950 and is applied to the balance of you wedding package.
What happens after booking?
We send you copies of the documents. If you have selected a collection with an engagement session or added that on you will want to schedule that. Later we will send you a reminder for your final payment and also a questionnaire to help us better prepare for your wedding.
The week of the wedding.
Your photographer will call you to confirm the timeline and all of the details. Then we see you soon.
After the wedding.
Your images are backed-up and edited. They will be presented to you on the on-line gallery/shopping cart. This process takes approximately 8 weeks. All other products in your package will be delivered according to each time line. You may select package items directly from the cart. Your disc is mailed for delivery on or before your six month anniversary.
What type of equipment do you use?
We use all professional grade cameras. Each photographers kit must include a primary and back-up camera, multiple lenses, two times the memory needed to photograph the wedding, extra batteries, lighting equipment, etc.
All equipment is covered by insurance. It is maintained and serviced on a regular basis.
How are our images backed-up?
They are stored on multiple hard drives and to dvd prior to going through the editing process or being removed from the memory cards. There are a minimum of 3 copies at all times.